Using Zoho Creator, we developed an app that can export call logs and recordings from RingCentral, and upload the recordings to Zoho Workdrive or any other cloud storage platform (e.g. Dropbox, Google Drive, etc.). The app may be integrated with Zoho CRM so call data can be logged on the relative lead or contact record, while recordings can be uploaded as attachments. This enables businesses to store their call history regardless of RingCentral's storage capacity or age of the calls. This is crucial since most RingCentral accounts delete logged calls after 12 months, some accounts after 9 months. This makes it extremely difficult on businesses that need to retain their call history for longer.
Furthermore, RingCentral keeps voicemails on their server for only 90 days before they are deleted. To add more salt to the wound, its provided storage allows for a maximum of just 200 voicemail recordings per user. A few more reasons why we developed our own solution. With Zoho Creator, we're able to automatically pull call logs, call recordings, and voicemails from RingCentral on a nightly basis. So, by morning, your cloud storage will be up to date and you won't have to worry about losing any important call data or recordings. Click on the button below or email us at support@twelvethree.com to get started with your Zoho Creator solution for RingCentral.
RingCentral Zoho Creator App
Please submit the form below to get started with your RingCentral Zoho Creator app so you will be able to store logged calls and recordings indefinitely.
